It also would not save my apartment number - thankfully our packages go to a mailroom and you get your own, so I was able to get it. It’s a small annoyance I’d normally ignore but once my order arrived it was so subpar and just an awful experience. The app itself is easy enough to navigate, but could use tweaking - I wasn’t able to track my shipping through the app or even copy the tracking number to pop it into the web browser on my phone. Thank you!Īpp is fine, food is basic, shipping it the worst. We do put a lot of care and love into our app and our food, reading this means a lot to us. When I'm in job interviews and get the "tell me about a product you love and why" question this app is my go to. I doubt there is any meal subscription app out there that even comes close to this one. The importance they placed/place on understanding their customers and using that knowledge to build their products around that is as good as I've seen, and it really shows in this amazing app.Īny feature you could possibly want is in it and it's designed so we'll it's still simple to use. There were probably 5 or more Snap employees that took the time to spend an hour talking just with me. I know for a fact that they did extensive research to understand what their customers needs and wants were when building this app - I've been a long-time customer of their retail stores in Austin and participated in a focus group when they were in the research/build phase. I work as Product Manager and you can just tell they've done, and continue to do, everything right when it comes to building a mobile app. This is the app I use as a benchmark for all other apps.
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